Frequently Asked Questions2022-11-15T12:08:58+08:00

Frequently Asked Questions

The best way to get answers to your specific hair loss questions is to schedule your free, private consultation with one of our trusted hair loss experts. We’ll provide you with a complimentary hair and scalp analysis, address your concerns and help you choose a hair loss solution that’s customised to fit your needs and lifestyle.

In the meantime, here are answers to common questions asked by individuals suffering from hair loss.

What are the risks of Regenera Activa?2021-01-20T18:24:07+08:00

Just as with any treatment, there are risks. For majority of those who have had Regenera have reported mild side effects with no further complications. However, it is difficult to predict how any individual will react to a form of treatment. You may experience side effects or even fail to achieve the outcome you hoped for. Your Doctor will discuss all possible side effects during your consultation.

It is important to note that there will be use of local anaesthetic with Lidocaine to help you with any discomfort. The use of Liocaine has its own potential side effects. While most side effects are mild (i.e. flushing or redness of the skin, temporary swelling, bruising), there is a chance of uncommon side effects which include but not limited to: bleeding, burning, pain, anaphylaxis or allergic reaction.

To assess your suitability for Regenera Activa, a doctor’s consultation is required. Your medical history and hair loss situation will be examined and viable donor sites will be checked to determine whether you are a suitable candidate for Regenera Activa.

How long does the Regenera Activa procedure take?2021-01-20T18:27:36+08:00

The entire procedure is performed in on the same day and in approximately 30-45 minutes. However, you can expect to be in the clinic for 2 hours for pre-procedure and post-treatment protocols.

What does Regenera Activa for hair rejuvenation involve?2021-01-13T16:18:46+08:00

In a single session, Rigenera® device allows any area of concern to benefit from the regenerative activity of the progenitor cells and the growth factors extracted from the donor site.

How long do I need to stay on the program for?2018-06-15T01:38:23+08:00

As male/female pattern hair loss is a genetic condition, you will need to maintain the program for as long as you want to grow and maintain your hair. Unfortunately once treatment is stopped, the hairs you would have grown back plus the ones that you would have lost normally with the passage of time will gradually fall off, as they were genetically programmed to be lost.

In many cases, clients are satisfied with the amount of hair regrowth and will just wish to maintain their newly grown hairs. There are also those whose priorities change later in life and will not be able to stay on the full program. For these reasons, we can design custom maintenance programs specially tailored to the individual.

For non-genetic causes of hair loss, normal hair growth will usually resume once the causative factor is dealt with.

How many sessions will I need?2019-07-15T14:06:41+08:00

The number of treatments for PRP therapy will vary depending on how severe your hair loss is, and the number of tubes (to process blood) required to cover the areas. The initial series of PRP treatments is performed monthly. With this frequency, visible results will usually show within 3-6 months*. However, it is highly advised that you come in for an assessment so we can quote you the recommended amount of tubes and sessions needed for your hair loss condition, and whether or not you require other forms of treatment.

For optimal results, we advise that the PRP treatments are performed in conjunction with our Natural Hair Regrowth Program, in which results are visible in as little as 3 months*.

*results may vary amongst individuals

How does it work for hair loss?2019-07-01T11:16:26+08:00

Platelets will be extracted from your blood, concentrated and isolated before they are reintroduced into the body. The platelets which contain a variety of growth factors which have been shown to reduce the miniaturisation of hair follicles and prolong the anagen phase (the growth phase) of the hair cycle. By doing so, thin hairs become thicker and the rate of hair fall is reduced.

What is PRP?2019-06-13T09:43:15+08:00

Firstly, what is PRP? PRP stands for Platelet-Rich Plasma. Our blood contains platelets, which are a type of blood cell that are responsible for the natural healing process in the body. Their main role is to perform damage-control where they race to the site of injury (cuts in the blood vessels) and form a clot to seal the damage and prevent excessive blood loss. In addition to this, they begin to secrete large quantities of proteins (growth factors) to initiate the tissue healing process to repair the damage.

I have had a hair transplant; will I still be suitable for the program?2018-06-15T01:40:34+08:00

Hair transplants are a common remedy for many sufferers of male pattern hair loss. In fact, many of our clients have had hair transplants in the past. However, a hair transplant will not prevent you from further losing your hair. For example, if you have a hair transplant performed on the bi-temporal areas of the scalp, it may look aesthetically pleasing for a year or two, but eventually you will likely lose hair in other areas.

Our program can prevent the progression of hair loss, therefore is suitable for those with hair transplants. However, one must note that a transplanted hair follicle may, due to scarring of skin tissue, damage surrounding hair follicles that have the potential to grow if rejuvenated.

Adult male with previous hair transplant – result after 4 months on program with additional PRP treatment.

What is the leading cause of hair loss?2020-07-08T11:43:24+08:00

Androgenetic Alopecia, also known as male pattern hair loss, is the most common form of hair loss accounting for 95% of hair loss in men. Female pattern hair loss is the preferred term for Androgenetic Alopecia in females, and affects as many as 12% of females aged from 20 to 29 years, and over 50% for women over the age of 80.

As the name suggests, Androgenetic Alopecia involves the action of androgens (male sex hormones), specifically the hormone DHT. Individuals with pattern hair loss have an increased sensitivity to DHT. DHT binds onto susceptible hair follicles, causing them to shrink. Over time this impacts the hair growth cycle where hair starts to thin, shorten and eventually stop growing.


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Can you guarantee that I will get results on your program?2019-06-24T11:30:24+08:00

From experience, our clients with Androgenetic Alopecia achieve visible results usually within the first 3-4 months. The process of follicular miniaturisation occurs over the course of many years, thus rejuvenation of the follicles is not a quick process. Furthermore, existing catagen and telogen hairs (hair in the rest phase) will need to shed first before new healthier anagen hairs (hair in growth phase) grow.

How quickly you attain results will depend on a few factors such as age, severity, genetic predisposition to hair loss, treatment dosage, scalp condition and other external factors. Generally, the earlier treatment is begun, the faster and more effective the results are*. New hair growth is seen in almost all cases of pattern hair loss, but the extent of satisfaction will also depend on the individual. There are some individuals who respond well – and then there are those who don’t respond as well and may need additional treatment. We recommend that you come in for a consultation at one of our clinics to assess your scalp and hair condition, and discuss your chances of hair regrowth.

For other forms of non-scarring alopecia, the results may vary depending on the circumstance and how soon the causative factor is dealt with. However, hair regrowth will not occur in places where there are no viable follicles, i.e. in people with forms of scarring alopecia (e.g. burns to the scalp, surgical scars).

What is the best hair loss treatment?2021-10-27T16:39:35+08:00

There are a few clinically-proven solutions that can halt further hair thinning and even some regrowth. There is no “one size fits all” for the average individual, as some treatments may work better for some, and other treatments better for others. With our program, we find that it is best to approach the problem from several angles to achieve the best and fastest results. On the other hand, some individuals may not be suitable for certain treatments, and therefore we are also able to tailor our hair loss treatment to suit any individual needs.

Is it normal that I am losing hair everyday?2018-06-15T05:56:08+08:00

It is normal to shed between 50 to 100 hairs per day. This is because of the hair’s growth cycle, which consists of 3 phases: anagen, catagen and telogen. The anagen phase is the growth phase of the hair in which the hair is actively growing. This phase usually lasts 2 to 7 years, and normally 85-90% of scalp hairs are in this phase at any given time. The catagen phase is known as the transition phase in which hair shaft production is completed. The telogen phase, otherwise known as the rest phase, is the last phase of the growth cycle. In this phase, a club hair is fully formed resulting in a hard, white and dry material at the root and the hair is eventually shed from the scalp.

Those with Androgenetic Alopecia, hair shedding is in excess of 100 hairs per day, as follicular miniaturisation causes the hair’s growth cycle to become progressively shorter. This results in significantly less hairs in the anagen phase at any given time, which is why hair shedding is more frequent in those with Androgenetic Alopecia.


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*Results may vary based on individual factors and circumstances

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